Freelancer, Haddonfield, NJ
DBA: Ransome Revision
(March 2013 – present)

Provides writing, editing, and digital marketing services for student, business, and nonprofit clients. Developed lasting professional relationships. Read client testimonials. Manages billing, record-keeping, client acquisition, and marketing.

  • Designed 15 user-friendly, brand-conscious websites: blogs; online portfolios; eCommerce; service-based; informational/educational; events/fundraising.
  • Implemented 15 social media and 10 newsletter campaigns; increased engagement by 50-85 percent per.
  • Revised 11 dissertations for degree-awarded doctoral candidates.

Rutgers University, Office of Admissions, Camden, NJ
Communications Assistant (May 2017 – July 2019)

Collaborated with campus departments. Created content, graphics, and employed multi-channel marketing automation, edited written communications, organized office-wide outreach, and performed social media/website audits.

  • Co-founder/Editor-in-Chief of the undergraduate and graduate student blogs. Supervised 12 bloggers, edited 12-18 weekly submissions, and increased reader retention rates.
  • Implemented Coalition Application and improved in-house applications. Led a review team and documented changes.
  • Composed Contact Center manual with online access.
  • Rutgers representative and judicator for Phi Theta Kappa’s 2018-2019 scholarship selection process.

Rutgers University, Office of the Dean, Camden, NJ
Graduate Writing Assistant  (September 2017 – May 2019)

Provided individualized instruction, substantive editing, and formatting (APA, MLA, and Chicago Manual of Style) for graduate student theses, dissertations, and manuscripts. Experienced with ESL writers.

  • Presented 14 original workshops with accompanying resources.
  • Unprecedentedly traveled to serve off-campus students and speak at program retreats.
  • Awarded Excellence as Graduate Writing Assistant.
  • First woman to hold appointment and first assistant offered a second-year appointment.

Rutgers University, Department of Sociology, Camden, NJ
Teaching Assistant  (January 2017 – May 2017)

For Introduction to Sociology—an approximately 100-student course—assisted Dr. Chinyere Osuji with record-keeping, class management, and student learning. Reviewed and discussed lesson plans and student progress in weekly meetings.

Ransome Rugs & Flooring, Camden, NJ
Administrative Manager  (March 2015 – January 2017)

Strategized digital marketing. Managed payroll and tax reports. Wrote help-wanted ads and screened applicants. Designed business cards, brochures, and employee apparel.

VCare Technology, Cherry Hill, NJ
goHastings Customer Service Representative 
(November 2014 – March 2015)

Resolved customer issues via phone and email, consistently exceeding weekly resolution quota. Facilitated delivery tracking and returns.