Work Experience – Ransome Revision

Freelancer, Haddonfield, NJ
DBA: Ransome Revision (March 2013 – present)

Provides writing, editing, and digital marketing services for student, business, and nonprofit clients. Developed lasting professional relationships. Read client testimonials. Manages billing, record-keeping, client acquisition, and marketing.

Designed 15 user-friendly, brand-conscious websites: blogs; online portfolios; eCommerce; service-based; informational/educational; events/fundraising.
Implemented 15 social media and 10 newsletter campaigns; increased engagement by 50-85 percent per.
Revised 11 dissertations for degree-awarded doctoral candidates.

Rutgers University, Office of Admissions, Camden, NJ
Communications Assistant (May 2017 – July 2019)

Collaborated with campus departments. Created content, graphics, and employed multi-channel marketing automation, edited written communications, organized office-wide outreach, and performed social media/website audits.

Co-founder/Editor-in-Chief of the undergraduate and graduate student blogs. Supervised 12 bloggers, edited 12-18 weekly submissions, and increased reader retention rates.
Implemented Coalition Application and improved in-house applications. Led a review team and documented changes.
Composed Contact Center manual with online access.
Rutgers representative and judicator for Phi Theta Kappa’s 2018-2019 scholarship selection process.

Rutgers University, Office of the Dean, Camden, NJ
Graduate Writing Assistant (September 2017 – May 2019)

Provided individualized instruction, substantive editing, and formatting (APA, MLA, and Chicago Manual of Style) for graduate student theses, dissertations, and manuscripts. Experienced with ESL writers.

Presented 14 original workshops with accompanying resources.
Unprecedentedly traveled to serve off-campus students and speak at program retreats.
Awarded Excellence as Graduate Writing Assistant.
First woman to hold appointment and first assistant offered a second-year appointment.

Rutgers University, Department of Sociology, Camden, NJ
Teaching Assistant (January 2017 – May 2017)

For Introduction to Sociology—an approximately 100-student course—assisted Dr. Chinyere Osuji with record-keeping, class management, and student learning. Reviewed and discussed lesson plans and student progress in weekly meetings.

Ransome Rugs & Flooring, Camden, NJ
Administrative Manager (March 2015 – January 2017)

Strategized digital marketing. Managed payroll and tax reports. Wrote help-wanted ads and screened applicants. Designed business cards, brochures, and employee apparel.

VCare Technology, Cherry Hill, NJ
goHastings Customer Service Representative (November 2014 – March 2015)

Resolved customer issues via phone and email, consistently exceeding weekly resolution quota. Facilitated delivery tracking and returns.